Relationship Manager - OYO Kota Kinabalu, Sabah


  • Build healthy relationship with hotel owners.
  • Deliver good hotel owner and customer experience.
  • Act as a point of contact for hotel owners for operations support & escalations.
  • Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience.
  • Handle hotel owner and customer escalations.

Key Performance Indicators:

  • Ensuring occupancy (URNs) month on month.
  • Pay at Hotel (PAH) realization.
  • Ensuring daily availability of Sellable rooms (DSRN).


  • Graduation/Post Graduation.


  • 2+ years of relevant experience in operations handling, key accounts handling.
  • Analytical Skills.
  • Prior experience in managing cross-functional operations and customer escalation.
  • Demonstrate high ethical values.

Category: Sabah | Added by: supamin (2022 November 23)
Views: 19 | Tags: manager, OYO, relationship, kota kinabalu, management, sabah | Rating: 0.0/0
Total comments: 0
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