Operations Officer - HSBC, Labuan

We are now inviting a qualified individual to join this team as Operations Officer, Labuan Offshore Banking Unit (LBU).

Principle Responsibilities:

  • Work closely with Payment Services in monitoring and managing LBU's inward & outward TTs including snag items and queries from correspondent banks.
  • Work closely with Global Market in contracting FX deals for LBU's inward and outward remittances as well as for LBU’s administrative expenses.
  • Maintain a good relationship with customers and attain deposit customers’ queries promptly and appropriately.
  • Work closely with Procurement in processing admin payments, staff claims, office supplies, office equipment maintenance and insurance matters and branch administration. 
  • Manage nostro accounts in an efficient manner, safeguard bank’s assets and to maximize the returns while minimize losses.
  • To assist Manager Operations to monitor/control/minimize overheads/expenditure.
  • To prepare any other ad hoc reports assigned by the superiors or management.
  • By delivering high quality services to customers via established Service Level Agreement agreed between LBU and Businesses/Functions.
  • By maintaining and ensuring due observance of HSBC Internal Control Standards, including timely implementation of recommendations made by internal/external regulators.
  • Ensuring awareness of compliance requirements & Group compliance policy and Operational Risk & ensuring effective cost control and generating effective ideas for improving procedures & systems.


  • Good understanding of HSBC Group, its operations, products, services and business relations.
  • A good understanding of standard corporate/transaction banking, global markets products and services.
  • Professional / tertiary qualifications.
  • Strong communication skills – should possess good communication skills and strong analytical skills.
  • Planning / organizational / problem solving / negotiation / leadership skills, analytical reasoning and passion.
  • Information technology – familiarity with PCs and application softwares (e.g. Microsoft Office, Excel, Powerpoint etc).
  • Knowledge of Labuan Offshore Banking Act, Offshore Companies Act and Exchange Control Regulations, Anti Money Laundering Act, BIM, FIMs etc.
Link: https://mycareer.hsbc.com/en_GB/external/PipelineDetail/Operations-Officer-LBU/174362

Category: Labuan F.T. | Added by: supamin (2023 January 09) | Author: HSBC
Views: 39 | Tags: hsbc, Operations, Labuan, officer | Rating: 0.0/0
Total comments: 0
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